Returns & Exchanges
At Indigo Antiques, we want you to be completely satisfied with your unique home treasures. If a piece does not perfectly complement your space, you may return it within 14 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer concierge team via email with your order number and photos of the item to begin the return authorization process.
- 2.Secure Packaging
Carefully repackage the antique in its original crating and protective materials to ensure safe transit back to our gallery.
- 3.Schedule Collection
Once approved, we will coordinate a specialized white-glove courier to collect the item from your residence at a scheduled time.
- 4.Inspection and Refund
After our curators inspect the item's condition upon arrival, your refund will be processed to the original payment method within 5-7 business days.
